Bizcare™
The Bizcare product is our managed services offering for small and medium businesses. Bizcare is offered at three levels: Defend, Assure and Manage.
Bizcare Defend
Bizcare Defend makes sure that your computer systems are in the best possible health to resist attack from all types of malware and exploits. Your systems are monitored 24 hours a day, 7 days a week and updated when appropriate with Microsoft operating system and application patches. The monitoring process also raises alerts for performance impacting issues such as low disk space and high RAM utilisation.
Bizcare Defend includes enterprise level anti-virus and anti-spyware software for every computer in your network to ensure your systems are hardened against possible attack.
Bizcare Assure
Bizcare Assure includes all the defence strategies of Bizcare Defend plus a rigorous backup regime for the recovery of data or complete computer systems. The backup module included in Bizcare uses a sector level backup technique that is different to the file level backup provided with Windows itself. This means that data or complete computers, including servers, can quickly be restored to the state of the last good backup. Backups are run on a daily schedule to minimize the risk of data loss. Bizcare Assure ensures that your valuable business data can be restored in the event of hardware loss or human error. Backups can even be restored to different hardware in the event of complete system loss, something that is very difficult to achieve with file level backups.
Bizcare Manage
Bizcare Manage provides the tools for you to manage and optimise the ROI of the computer systems in your business. It naturally includes all the features of Bizcare Defend and Bizcare Assure, and adds predictable IT support costs, disaster recovery and future planning. Bizcare Manage includes all labour in the monthly subscription fee. You will not be billed any additional fees for any of the time taken to support, manage or recover your IT environment. Backups are stored on high quality storage devices provided by Scream Savers for no additional fee and replicated to an offsite storage facility to ensure recovery from a disaster situation. The monitoring software is used to produce trend analysis data that is reviewed with you during scheduled meetings. The fixed monthly fee and no additional labour charges of the Bizcare Manage service equips you with the information to manage IT in a similar way to any other business resource.
